Word-of-mouth recommendations and advice agencies are popular but not foolproof routes And as for trial and error

Word-of-mouth recommendations and advice agencies are popular, but not foolproof, routes And as for trial and error ... Equally stressful is the task of finding a solicitor in the first place. Some people inherit a family solicitor - not always successfully, as Louisa's story demonstrates (see box) - but many others have to choose a solicitor from the 60,000-plus that practise in England and Wales alone. The reasons for going to a solicitor are many and varied, but most involve a high level of stress - moving home, setting up in business, getting divorced, making a will, resolving a landlord-tenant dispute, facing a criminal charge or claiming compensation following an accident. For the one in 10 people who seek advice or help from a solicitor every year, many for the first time, jokes about legal bills have a hollow ring.

What's the difference between a lawyer and a shopping trolley? At least you get your money back on the trolley. Armed Zairean troops and plainclothes officers were everywhere.Crossing into the no-man's land between the Zairean and Rwandan border, there was a blind man, a woman with a one-day-old child born on Sunday in Mugunga, a man in a wheelchair and people on crutches.. But there were some reports of soldiers putting fire to various places."The roadside outside the camp was swarming with people and their belongings. "Some of it seems to have been on the part of refugees themselves as they were leaving. If it happened voluntarily, with people going smiling and chanting, it would be much more promising for the future than what we are seeing now."Thick white palls of smoke from huts burning in the distance hang over Mugunga, sealed off by Zairean troops who denied access to aid workers and foreign journalists."There have been a lot of shops and huts on fire," the UNHCR envoy added..

There was widespread looting by Zairean troops, some of them from the presidential guard and some local troops unpaid for months, UN officials said."Unfortunately, there has been some rather intensive looting of personal property by Zairean forces," said Carrol Faubert, UNHCR special envoy for Rwanda and Burundi "A forcible return is a factor of insecurity in the region. "People are very afraid."Sporadic gunfire was heard near the camp and there were unconfirmed reports of gunshot wounds to refugees. Those who said no, they beat up with sticks," said Syridion Nsengum Uremyi, 24. "It is time for you to leave."As he spoke, a truck loaded with gun-toting Zairean soldiers and personal belongings of Rwandan refugees rumbled past. Refugee children by the roadside scattered in panic.The scene yesterday at a Zairean army roadblock outside the sprawling Mugunga camp in eastern Zaire, where hundreds of Rwandan Hutu refugees are being forcibly deported by Zairean troops, was one of chaos.Zaire, frustrated by the presence of more than 1 million Rwandan refugees on its soil and annoyed by Western claims that it has been aiding the former Rwandan army which led a genocide of minority Tutsis last year, began mass deportations on Saturday.Throughout yesterday, refugee women and men ordered to leave trudged out of the camp with children in tow before being forced into trucks, cardboard boxes and bundles of personal belongings balanced on their heads.Mugunga camp, on the shores of picturesque Lake Kivu near Zaire's border with Rwanda, was once a bustling town home to 150,000 refugees with more than 100 restaurants, snack bars and even makeshift movie houses.But yesterday, scenes of destruction and panic were everywhere."The Zairean soldiers told us to go back to our country. ELIF KABAN of Reuters Mugunga Camp, Zaire - The Zairean army commander was uncompromising."The logic of the military starts where the civilian logic ends," he said, fondling a pistol strapped to his belt.

"Jamming is a practice which violates international broadcasting regulations.". She said the jamming began shortly after a BBC interview with the opposition leader Aung San Suu Kyi was broadcast in Burma.Ms Suu Kyi was freed last month from nearly six years of house arrest.Ms Wright said additional frequencies for the three hours of daily Burmese- language broadcast have been allocated to try to beat the jamming. Elizabeth Wright, the BBC World Service's Asia- Pacific head, said a distinctive electronic "wobble" noise was first detected in the Burmese capital, Rangoon, two weeks ago and had now been confirmed by BBC staff as jamming. The BBC said the exact source of the noise has not been established and a spokeswoman refused to say whether the Burmese authorities might be responsible. "BBC engineers have found deliberate interference on two of the three regular short-wave radio frequencies carrying BBC Burmese-language programmes," the corporation said. Even before the Firozabad crash, 109 people were killed and another 508 injured in train accidents this year alone.. London (Reuter) - The BBC said yesterday its World Service broadcasts in Burmese were being jammed for the first time in their 55-year history.

They say the trains, nearly all made in India, work better than anything else run by the government.Lately though, many passengers complain that trains seldom run on time because the government has neglected trains and track. Many of the those crammed into second-class coaches were poor labourers urers seeking work in Delhi.Opposition politicians blamed Mr Rao's Congress government for the crash.The right-wing Hindu Bharatiya Janata Party, the leading opposition group, accused the government of running down Indian railways, which every year moves one billion passengers on more than 7,000 lines.Indians are rightfully proud of their railways. The Prime Minister, P V Narasimha Rao, expressed "deep anguish" over the disaster and promised that the victims' relatives would receive 10,000 rupees (pounds 200) in compensation. Among the dead were more than 20 of India's most promising junior athletes, returning from a training camp.Rescue teams worked through monsoon rains to find survivors still thought to be trapped in the wreckage. Since it was completely dark , I could only hear the people yelling.